SHIPPING POLICY
Please make sure to give an address that is valid for UPS, FedEX and USPS or clarify in the notes to prevent any delivery issues.
There is a $4.95 shipping charge for orders less than $79, anything over $79 will qualify for Free Shipping.
Once an order is processed, we cannot modify the order. If the order is placed on a day the office is closed, please note this could be packaged up by the warehouse crew and we are not able to modify once this is marked as shipped.
We do use FedEx, UPS, and USPS for deliveries, at our discretion.
Special order products or made to order items (steps, filter lids) may take 12+ weeks to receive and are a final sale. Acrylic filter lids and Sundance Spa steps are made to order and non returnable.
Please do not drop ship through our store. All orders will include a packing slip. We will only sell to the end user and we do not sell wholesale.
Shipping restrictions: We cannot ship to a Post Office Box. We cannot ship to Alaska, Hawaii, or any foreign country. We cannot ship to any military base or local, state/federal government facility, or any freight forwarding companies. All shipping is by ground shipment only.
The map displayed above is only used as a reference for delivery service area. Service days are approx. transit times in transit after the package has been shipped.
